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Extended Reality (XR) Partner Services



At Westbase XR our partner support goes below the surface, as we take the time to understand your business and objectives. This approach, combined with our partner toolkit, means we deliver the solutions, support and services you need at every stage of your project; Design, through Build, and then in-life Maintenance.

The Westbase XR partner toolkit instantly expands your capabilities and resources, working on your behalf and acting as an extension to your own organisation. Our services and support can be delivered to your team or, if you require it, even direct to your end user customer.


Become a partner

Design.

Solution design

We will help you to select the right Extended Reality hardware, software and supporting services for your customer's application, industry, environment, and any other specialist requirements.

Installation and adoption advice

Adopting new Extended Reality technologies into organisations can be tricky and may come up against resistance from workers. Westbase XR can work with you and your end user to ensure that this process is as smooth as possible.

Build.

Sourcing and procurement

Extensive XR vendor relationships and sourcing experience means we can help with stocking and procurement across your project. From your primary hardware, to software and accessories, we cover the small and the big stuff.

Kit configuration and build

We can specify, test, and deliver XR kits to match individual site requirements – simplifying project demands and workload. We can also pre-configure a kit's individual components for a “plug and play” experience, for example, application install to the hardware.

Training services

Westbase.io can help to upskill your teams and accelerate XR deployments with our training services. Tailored to meet your exact needs, our training can help ensure a smooth roll-out.

Distribution

Whether you need us to supply to 10s or 100s of sites, our core distribution capabilities mean we have you covered. From custom SKUs that simplify ordering, to next-day delivery across most of Europe.

Maintain.

In-life support

As standard, we offer all partners 2nd and 3rd line technical support, plus we'll handle escalation to 4th and 5th. This ensures any in-life issues are dealt with quickly and effectively, without putting strain on your own teams.

NOC-as-a-Service

Supplement or outsource your support function to our team of XR technology experts. We can provide a customer-facing service that allows you to dynamically expand your resources in a flexible, scalable way. Whether that's 9-5, out-of-hours or 24/7/365.