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Assisted Reality for Connected Workers
Assisted Reality (aR) is a growing trend which provides industrial and remote workers with the information and support they need, hands-free. Westbase XR and our range of solutions provide our partners with access to digital transformation projects which meaningfully impact their customers' ways of working.
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Westbase.io aR solutions support these connected worker use cases…
Digital Workflow
Digital workflow provides visual instructions, checklists, data entry, and documentation of required process steps, hands-free. Improving productivity and reducing operational errors, industrial and remote workers can quickly move through processes on their Assisted Reality wearable - capturing evidence as needed.
Remote Expert
Remote expert allows workers to get assistance from experienced or specialist technicians, providing an enhanced two-way video call experience where the expert can remotely see and hear from the worker’s point of view and provide the guidance needed to complete the task. In addition to increasing and speeding up first time fix rates, businesses can also reduce travel costs.
Industrial IoT Visualisation
IIoT visualisation provides workers with the real-time data they need when operating, inspecting, or maintaining equipment. Delivering actionable information from the machines being serviced, in situ, smarter decisions can be made on-site to enable predictive maintenance.
Document Navigation
Viewing documents on an Assisted Reality wearable enables workers to view technical manuals and any other documents without needing to hold them. By being eyes forward and hands-free, workers improve productivity and safety.
Realise your ambitions with Westbase XR
Our partner support and services are at the heart of our business, so that we can help you to find, address and win aR connected worker opportunities. Speak to our team today by calling +44 (0) 1291 436 567, +31 (0) 35 799 2290, hello@westbase.io, or use our website contact form.
“Remarkably, we increased first-time fix rates and improved the speed of getting to first-time resolution, all while significantly reducing travel expenses. We saved time, money, and the frustration of traveling thousands of miles. We’ve also discovered the potential of offering our customers a better real-time support or to have them remotely view our plant processes. That customer-facing service could become a real competitive advantage.”
Klemens Fliri, IT-Systems Engineer Global UC & Leader IT-Apprenticeship at Hirschmann Automotive.
Not all connections are created equal
To create a quality connection, think like an architect, not a builder.
To understand not just the connections, but the reason they exist.
To zoom out before plugging in.
At Westbase.io, this is what we do.